Zur Info die wirklich schnelle Antwort von Sunspel:
"Dear Mr.
Many thanks for your email and recent purchase.
We are sorry to hear of the problem you experienced with your Sunspel Riviera Polo Shirts.
Any issue relating to the quality of our garments is important to us as both the fabrics and manufacture of our garments are an important aspect of our business. Our aim is to ensure that our customers are completely happy both with their purchases and the long term durability of our clothing.
May we ask if the shirts were re-shaped whilst damp? On a number of occasions we’ve received feedback from customers with this issue and found that once they had followed the below instructions, the shirts returned to their original shape and size.
Machine or hand wash at a maximum temperature of 40c
Most importantly, the garment should be gently re-shaped whilst still damp. This will reduce shrinkage and helps the garment maintain its shape.
Leave garment to dry naturally. We do not recommend machine drying even on a low heat.
After following these instructions and the shirts still shows signs of shrinkage, we would appreciate their return so that our QA department can examine them and try to ascertain why the shrinkage has occurred. This will allow us to determine whether the problem is with the fabric or manufacture and to take any necessary remedial action to ensure the rest of our product is satisfactory.
I do hope I have answered your question and you are able to reshape the shirts. If not, please send them back to our head office address below where we will be happy to assist further.
Kind regards,"
btw: Polo war nicht im Trockner - ich werde es mal versuchen und andernfalls zurücksenden...
