WARNING --- Potential Fraud by CBB Watches www.cbbwatches.com based in Berlin, Germany
I was told that this is the largest rolex forum in Germany. I decided to post a warning to a potential fraud with a German Watch company, CBB Watches. I cannot read or write in German and I apologise if i posted this in wrong column.
I have paid Euros 24000.00 to CBB Watches based in Berlin, Germany for Patek Philippe 5712. The wire was in July 2007. CBB Watches gave acknowledge the payment with an invoice. Due to many shipping delays by CBB Watches (close to 2 months), I finally decided to cancel my watch order in early Oct 2007 and requested for a full refund. CBB Watches agreed and processed my refund. However, until today, I have not received my refund. CBB Watches claimed to have remitted the refund twice. However, they could not, and were unwilling to show me the bank wire receipt or any other information about the transfer they have made.
The emails from this company slowly became rude and not professional. I would like to warn all watch collectors who plan to make purchases from this company to hold on.
Below are all the information I have on this company and the people I dealt with.
1) Company name - CBB Europe (as per invoice)
2) Website - www.cbbwatches.com
3) Company Address - Einstein Palais, Friedrichstr. 171, D-10117 Berlin, Germany
4) Wire sent to - Christian Briese
5) Wire Information - Commerzbank AG, Konto 125579300, BLZ 10040000, IBAN 87100400000125579300, BIC/SWIFT COBADEFFXXX
6) Bank Address - Commerzbank AG, Filiale Berlin-City-West, Tauentzienstr, D - 10789 Berlin
7) Telephone - 0049 (0) 30 469 99-2076
8) Fax - 0049 (0) 30 469 99-2077
9) Emails - sales@cbbwatches.com; clearing@cbbwatches.com; info@cbb-com.ch
10) Person last contacted - Stephanie Kipsch (Assistant Head of Sales CBB Watches)
11) Person contacted prior - Van Feld (Head of Sales), Sandra Heinrich (CBB Clearing Staff), Mara Seiler (CBB Sales Staff), Anja Helm (CBB Sales Staff)
12) IP Address - 81.169.146.189, 81.169.146.188
13) Other Information - Mastercard/ Visa/ American Express registered
Information I found out so far.... The company address is a virtual office that they rented. The telephone and fax numbers are based on forwarding services. Their website is hosted by free German freemail account.
I would like to appeal and seek help from German/ EU collectors on any information about this company. Not that anyone needs money, but the one who is able to assist in getting back the refund successfully, i would like to present EUROS 5000.00 as reward to show my gratitude.
For those who have previous dealing with this company, i appreciate if you can share information with me. Please help to spread the words around on this company as I do not wish to see another victim.
